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2989014 - TSE cannot be activated

Symptom

During the initial configuration of the TSE you might not be able to successfully finish it. In the console / logfile you get:

Actual:

INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: SetDefaultClientID
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: Initialize
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: registerClientId
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: getSerialNumber - Export certificate command
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: exportCertificate
INFO com.sap.scco.ap.signature.germany.diebold.DieboldWebSocketClient - closing websocket

Expected:

INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: SetDefaultClientID
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: Initialize
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: registerClientId
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: getSerialNumber - Export certificate command
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: exportCertificate
INFO com.sap.scco.ap.signature.germany.diebold.DieboldTseDevice - TSE: getTseId - GetDeviceInfo


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Environment

  • SAP Customer Checkout
  • TSE integration (Germany only)

Product

SAP Customer Checkout all versions

Keywords

KBA , IS-SE-CCO , Customer Checkout , Problem

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