You tried to update individual customers via Data Workbench work center to update the city field on specific consumers. But an error occurred. Error: Internal error; create an SAP incident.
SAP Cloud for Customer
Reproducing the Issue
- Go to Data Workbench work center
- Click on Import view
- Select Individual Object
- Click on Update
- Select Standard Object
- Search for Individual Customer
- Click on Next
- Upload file
- Go to Monitor view
- Select the task name
- Open error file
A possible root cause for the termination is invalid data passed in the CSV file. It could be that you pass an invalid ID in column ObjectID.
You need to re-export and prepare the file for update with correct values of ObjectID.
Individual customer, update city, internal error, create SAP incident, , KBA , LOD-LE-BP-BP , Business Partner , LOD-CRM-INT-DWB , Data Workbench , Problem