SAP Knowledge Base Article - Public

2987516 - Is it possible for an admin or recruiter to delete a Candidate Profile or Application from the system

Symptom

How can an admin or recruiter delete a candidate profile or application from the system.

Environment

SAP SuccessFactors Recruiting Management

Resolution

  • It is possible for the recruiters to delete both the candidate profile and the application. This can be achieved by using the Delete Candidate tool in Admin Center

    2670133 - Delete Candidate Feature - Recruiting Management

  • Important Note: It is not possible to target a single application, the candidate profile and other applications must also be anonymized. 
  • The candidate profile will be marked for anonymization and will be anonymized by the RCM Entity Anonymization job which should be scheduled in provisioning.
  • The delete candidate tool will also disposition "In Progress" applications and moved them to status called Deleted on Demand by admin. The applications are marked for anonymization and will be anonymized by the RCM Entity Anonymization job.
  • Important Note: If an application is already disqualified or "dispositioned", the application will not be moved to the Deleted on Demand by admin status  and as per KBA below, the application will remain in the system as per the customer's configuration of data retention management or data retention time management. The application will need to meet the DRM or DRTM inactivity period and when it meets the criteria, it will be anonymized by the RCM Entity Anonymization job.

    2722938 - Application is not anonymized when candidate profile deleted by candidate via external career site

  • To avoid this scenario, it is recommended to move the application to an "In Progress" status before using the Delete Candidate tool in Admin Center. This is documented in the below KBA

    2953639 - How to purge an application before a candidate or administrator deletes the candidate profile

See Also

  • 2670133 - Delete Candidate Feature - Recruiting Management
  • 2722938 - Application is not anonymized when candidate profile deleted by candidate via external career site
  • 2953639 - How to purge an application before a candidate or administrator deletes the candidate profile

Keywords

Delete candidate, application, rcm entity anonymization, purge, remove, ad hoc, admin, recruiter , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions