SAP Knowledge Base Article - Preview

2987103 - SAP Marketing - Landing Page not prefilled with Contact information

Symptom

The link to a published form / landing page is sent out via an email from SAP Marketing.

On clicking the landing page link, the email recipient is able to access the form / landing page, but the contact details are not prefilled:

empty form.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

SAP Marketing Cloud Edition
SAP Marketing On-Premise - 1809 onwards

Product

SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions

Keywords

Landing Page, Form, prefill contact data, Append URL Parameters, Link Properties, Outbound ID for Consuming App Landing-Page, Formular, Kontaktdaten vorab ausfüllen, Linkeigenschaften, URL-Parameter anhängen, Outbound-ID für nutzende Anwendung Pages d'arrivée, Formulaire, Pré-remplir les données de contact, Propriétés du lien, Ajouter paramètres URL, ID sortant pour consommateur , KBA , CEC-MKT-MEM , Content Studio: E-Mails and other messages , CEC-MKT-LPC , Content Studio: Landing Pages and Forms , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.