SAP Knowledge Base Article - Preview

2986875 - Update/Add Personal Email Address - A technical error occurred due to security key mismatch. Please contact your system administrator. - 2H 2020

Symptom

An error is thrown when a user tries to update/add their own Personal Email address.

Error: A technical error occurred due to security key mismatch. Please contact your system administrator.

Admins can update/add Personal Email Addresses for users without error. User can sometimes add their own Person Email address without error. Error always seems to occur when user tries to update their own Personal Email address.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Employee Central - Personal Information

Product

SAP SuccessFactors Employee Central all versions

Keywords

A, technical, error, occurred, due, to, security, key, mismatch, Please, contact, your, system, administrator, 2011, release, email, address, personal, contact, information, edit, update, pencil, fix , KBA , LOD-SF-EC-PER-EML , Email Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem

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