SAP Knowledge Base Article - Public

2986485 - Error: "An error occurred while loading data locking configuration" " An error occurred while opening the data locking dialog" in SAC - 2020.14.27

Symptom

When opening the Configure Data Locks in the data context menu in the model perspective you get the following error messages:

  • "An error occurred while loading data locking configuration"
  • " An error occurred while opening the data locking dialog"
  • "Error while opening the dialog." 

The dialog works perfectly from the story.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.27

Reproducing the Issue

  1. Open your model
  2. Click on Configure Data Locks in the data context menu

Cause

This is a bug. The problem is caused by ownership being enabled, this is why the dialog works from the story and does not from modeler area. In modeler, we fetch ownership filters and this causes the problem. If you would need to open the data locking dialog from modeler, you could disable ownership for the version dimension from the version dimension's side panel beforehand.

Resolution

This is planned to be fixed on version: 2020.21

Workarounds:

1) Turn off ownership for the version dimension, edit your locks via the datalocking dialog and turn it on again afterwards. You can also edit owners from the modeler's dimension view, if you need to.

2) Close the input processes. This is is kind of the root cause. There are many input processes open, which SAC cannot handle so far when determining the ownership filters. So if there are no open input processes anymore, you can open the datalocking dialog with ownership enabled.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-ML , SAC Modelling , Bug Filed

Product

SAP Analytics Cloud 1.0