SAP Knowledge Base Article - Public

2986465 - Unable to see LOA & Return to Work Events under Event Dropdown in Job History Edit on 2011 Release


  • There was a behavior change in 2011 with respect to the Leave of absence Event display on the history portlet of job and compInfo portlets.
  • On the Job Info history, When one tries to Insert a new record, the Leave Of absence and Return from LOA values are not visible for the Event Field dropdown. However this is still visible on the dropdown in compInfo Portlet.
  • In 2005 release, it was possible to pick these values it in both the portlets.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. On the 2011 Release, navigate to Job Info Portlet -> History -> Edit / Insert new record
  2. Notice that for the "Event" Field, the dropdown values donot include "Leave Of Absence" and "Return from Leave of absence"
  3. They are however visible for the Compensation Information Portlet.


      4. In 2005 release, these values were displayed in both jobInfo and compInfo portlets


This is an expected behavior


  • Leave of absence and return to work records are not allowed to be created via job info
  • These records are only to be created / modified via the Time off UI


2H 2020, 2011, 2005, 1H 2020, SF, EC, Success factors, Employee Central, , KBA , LOD-SF-EC-JOB-EVN , Events, Derivation & Employee Status , How To


SAP SuccessFactors HXM Suite all versions


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