SAP Knowledge Base Article - Public

2986168 - The error "Error while creating confirmation message" is raised by SAP_COM_0008 in SAP S/4HANA Cloud

Symptom

  •  The error "Error while creating confirmation message" is raised by SAP_COM_0008

Environment

 SAP S/4HANA Cloud

Reproducing the Issue

  1. Replicate Business Partners to an S/4HANA Cloud system via SOAP Webservice SAP_COM_008
  2. The error "Error while creating confirmation message" is raised 

Cause

Missing Customising

Resolution

  1. Open the Communication Arrangements App
  2. Open the SAP_COM_0008 Communication Arrangement.
  3. Ensure that the "Business Partner - Send Confirmation from SAP S/4HANA Cloud to Client" checkbox is activated
  4. Open the Communication System App and check that the "Business System" field is filled. *The System ID, System name, Logical System and Business system should be maintained with the same name.

Keywords

SAP_COM_0008, Error while creating confirmation message, BS_SOA_COMMON 020, BS_SOA_COMMON020, S4_PC, LO-MD-BP, System ID, System name, Logical System, Business System , KBA , LO-MD-BP , Business Partners , Problem

Product

SAP S/4HANA Cloud all versions