When clicking Preview in Print/PDF, the header fields are duplicated.
Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors HXM Employee Profile
Reproducing the Issue
- Go to the Employee Profile page.
- Click Actions.
- Click Print/PDF.
- Select Print the entire page.
- Notice the header fields are duplicated.
When SAP Enable Now user assistance is enabled in Provisioning, it's causing the fields to duplicate in Print/PDF.
This has been fixed in 2H 2020 for Preview instances. Please see 2521176 - SuccessFactors Releases | Deployment schedule for 2020 for the schedule on Production.
print pdf, print/pdf, print pdf preview , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Known Error