SAP Knowledge Base Article - Public

2985598 - Business Rules to fill fields in RCM are not working - Recruiting Management (2H 2020)

Symptom

When using Business Rules to fill fields in Job Requisitions in RCM, it's not working and is throwing an application error (the fingerprint may vary).

  • fingerprint=23902e738d87d6076a1323381567442da1b2f970
  • fingerprint=d6ef8afb1b96093fe4ee8d7afc3f3b226371d602
  • fingerprint=e334b113d455de3c91aae7518aece22bd5961f80
  • fingerprint=9b11635839d770b2a5c118203538824e18bb6f94
  • fingerprint=678b07e8c261a23970ab64ce7b029630e4c9f3d7

Environment

SAP SuccessFactors Recruiting Management

Resolution

This issue has been raised to our Engineering team, and is under investigation.

In the mean time, Engineering team has provided a workaround:

The issue occurs only when the fields used in Rules are empty or cleared-out.

Due to this, if it's possible fill the fields with any value before Rules get executed on tab-out, this issue won't occur.

You don't need to create a customer incident to Product Support. Click on star to bookmark this article in order to receive updates about this issue.

Keywords

23902e738d87d6076a1323381567442da1b2f970, d6ef8afb1b96093fe4ee8d7afc3f3b226371d602, e334b113d455de3c91aae7518aece22bd5961f80, rule, error, requisition, release, preview, JSONObject, 678b07e8c261a23970ab64ce7b029630e4c9f3d7 , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Known Error

Product

SAP SuccessFactors Recruiting 2011