Symptom
When using Business Rules to fill fields in Job Requisitions in RCM, it's not working and is throwing an application error (the fingerprint may vary).
- fingerprint=23902e738d87d6076a1323381567442da1b2f970
- fingerprint=d6ef8afb1b96093fe4ee8d7afc3f3b226371d602
- fingerprint=e334b113d455de3c91aae7518aece22bd5961f80
- fingerprint=9b11635839d770b2a5c118203538824e18bb6f94
- fingerprint=678b07e8c261a23970ab64ce7b029630e4c9f3d7
Environment
SAP SuccessFactors Recruiting Management
Resolution
This issue has been raised to our Engineering team, and is under investigation.
In the mean time, Engineering team has provided a workaround:
The issue occurs only when the fields used in Rules are empty or cleared-out.
Due to this, if it's possible fill the fields with any value before Rules get executed on tab-out, this issue won't occur.
You don't need to create a customer incident to Product Support. Click on star to bookmark this article in order to receive updates about this issue.
Keywords
23902e738d87d6076a1323381567442da1b2f970, d6ef8afb1b96093fe4ee8d7afc3f3b226371d602, e334b113d455de3c91aae7518aece22bd5961f80, rule, error, requisition, release, preview, JSONObject, 678b07e8c261a23970ab64ce7b029630e4c9f3d7 , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Known Error