SAP Knowledge Base Article - Preview

2985141 - "Failed to onboard customer - <USER> , ’<EMAIL>' is attached to another user id in the system"

Symptom

SAP Cloud Platform Discovery Center is not allowing to initiate the "Start Mission" and is showing the message:

"Failed to onboard customer - <USER> , ’<EMAIL>' is attached to another user id in the system"


, ’' is attached to another user id in the system""> Read more...

Environment

  • SAP Cloud Platform
  • SAP Cloud Platform Discovery Center

Product

SAP Cloud Platform all versions

Keywords

failed onboard customer attached another user id system sap cloud platform discovery center , KBA , BC-NEO-CPT , SAP Cloud Platform Cockpit , Problem

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