SAP Knowledge Base Article - Public

2985104 - An error is preventing the chart from being displayed in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


The following error occurs in SAP Analytics Cloud (SAC):

  • An error is preventing the chart from being displayed Contact your administrator with the detail."


  • SAP Analytics Cloud (Enterprise) 2020.14.27
  • Live HANA Connection
  • Live BW Connection

Reproducing the Issue

  1. Open story with based on model with Live HANA Connection
  2. Error is displayed "An error is preventing the chart from being displayed"
  3. Console logs show: ERROR] initializeSharedObjects _addOrUpdateCalculationToKeyStorage failed: Runtime Exception: {"msg":"This measure is invalid because it depends on missing measure", "args":["00O2TRGLPXN99V7O8TP2400Y9"], "measure":"23883215-3429-4040-a230-621520024702"}


This was caused by a defect on the backend


SAP Note 2880547

See Also

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SAP Analytics Cloud 1.0