SAP Knowledge Base Article - Public

2985104 - An error is preventing the chart from being displayed in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following error occurs in SAP Analytics Cloud (SAC):

  • An error is preventing the chart from being displayed Contact your administrator with the detail."

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.27
  • Live HANA Connection

Reproducing the Issue

  1. Open story with based on model with Live HANA Connection
  2. Error is displayed "An error is preventing the chart from being displayed"
  3. Console logs show: ERROR] initializeSharedObjects _addOrUpdateCalculationToKeyStorage failed: Runtime Exception: {"msg":"This measure is invalid because it depends on missing measure", "args":["00O2TRGLPXN99V7O8TP2400Y9"], "measure":"23883215-3429-4040-a230-621520024702"}

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, chart, error, preventing , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0