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SAP Knowledge Base Article - PublicSymptom
The following error occurs in SAP Analytics Cloud (SAC):
- An error is preventing the chart from being displayed Contact your administrator with the detail."
Environment
- SAP Analytics Cloud (Enterprise) 2020.14.27
- Live HANA Connection
or - Live BW Connection
Reproducing the Issue
- Open story with based on model with Live HANA Connection
- Error is displayed "An error is preventing the chart from being displayed"
- Console logs show: ERROR] initializeSharedObjects _addOrUpdateCalculationToKeyStorage failed: Runtime Exception: {"msg":"This measure is invalid because it depends on missing measure", "args":["00O2TRGLPXN99V7O8TP2400Y9"], "measure":"23883215-3429-4040-a230-621520024702"}
Cause
This was caused by a defect on the backend
Resolution
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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