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2984383 - Cannot start PD due to FlexNet Licensing error:-5,414 - SAP PD

Symptom

  • Error is raised opening PD:

Using licenses from: C:\ProgramData\PowerDesigner 16\powerdesigner.server.lic
Failed to obtain 1 license(s) for PD_SHELL feature from license file(s) or server(s).
No such feature exists. Verify that a license containing the feature name PD_SHELL is available or generate and deploy the license from the SAP Support Portal.
License feature name: PD_SHELL
License search path: C:\ProgramData\PowerDesigner 16\powerdesigner.server.lic;
FlexNet Licensing error:-5,414

  • The SySAM server log gets the entry:

(SYBASE) Not master server, checkout attempt of 'PD_SHELL' from user@host refused

  • From the SySAM log file, a.k.a. sybase.log:

(lmgrd) License file(s): C:\Sybase\SYSAM-2_4\Licenses\SySAMLicenseServer.lic C:\Sybase\SYSAM-2_4\Licenses\myLicense.lic


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Environment

  • SAP PowerDesigner (PD) 16.7
  • SySAM 2.4

Product

SAP PowerDesigner 16.7

Keywords

KBA , BC-SYB-PD , PowerDesigner , Problem

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