SAP Knowledge Base Article - Public

2983800 - Error "Unable to retrieve data from the datasource. Cannot read property 'getTime' of undefined" happened if add variance using All measures in Use (Dynamic) in SAP Analytics Cloud (SAC)

Symptom

When add a variance with measure "All measures in Use (Dynamic)", get error "Unable to retrieve data from the datasource. Cannot read property 'getTime' of undefined", if change to the other measure, it is working.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.23

Reproducing the Issue

  1. Login to customer system.
  2. Open story and check issue.  

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0