Symptom
We get BPE error in to do tile of BPE user.
An error occurred while saving the HRIS data for the user due to the following reason: {"responsePayload":[{"userSysId":"XYZ","hrisSaveStatus":[{"elementType":null,"key":null,"statusCode":"ERROR","errorInfo":"USER ALREADY EXISTS user_sys_id: XYZ for the entity: JOB_INFO"}]}]}.
Environment
SAP SUCCESSFACTORS ONBOARDING 2.0
Resolution
- Go to provisioning and enable “Instance Synchronization”.
- Add an additional permission to the role you assign to the BPE User :
Manage Instance Synchronization - Sync MDF Picklists
Keywords
KBA , LOD-SF-OBX-BPE , BPE Process Flow , How To
Product
SAP SuccessFactors Onboarding 2005