SAP Knowledge Base Article - Public

2983438 - [ONB 2.0] Review offboarding information page keeps loading

Symptom

  • When Hiring manager access Review offboarding information tile to complete the Terminated user activity, record does not opens. Tile keeps loading

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  • Login to Instance and Proxy as HM user.
  • Try to access the Review offboarding information

Cause

Incorrect RBP permissions for HM user

Resolution

  • Check the RBP role Hiring manager user is part of and make sure below permission is granted. 
    Onboarding 2.0 or Offboarding 2.0 Admin Object Permissions-> ONB2OffboardingActivitiesConfig.

    1. Target Population to "Exclude Granted User from having the permission access to him/herself" should ne disabled.
    2. Target Population selected with option "Include access to Granted User (Self)" should be enabled

Keywords

Offboarding 2.0, Review Offbarding information, Hiring manager , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding 2011