SAP Knowledge Base Article - Preview

2983379 - S-user provided in the Upgrade Center is not assigned IAS admin role

Symptom

The integration between SuccessFactors (SFSF) and Identity Authentication Service (IAS) has been initiated.

After the integration, the Administration Console of IAS tenant (https://<tenantID>.accounts.ondemand.com/admin/) with user provided in the Upgrade Center cannot be accessed.

Error: "Sorry, we could not authenticate you. Try again." is shown in the popup.


Read more...

Environment

  • SAP SuccessFactors
  • SAP Cloud Platform Identity Authentication Service

Product

Identity Authentication 1.0

Keywords

sf, successfactors, admin, assign, ids, ips, ias, administrator, upgrade, integration, , KBA , BC-IAM-IDS , Identity Authentication Service , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.