SAP Knowledge Base Article - Public

2983126 - How to request for Decommissioning of RCM Instance - Recruiting Management

Symptom

  • There's a request to decommission RCM in their instance. 
  • License for Recruiting Module has expired/terminated.

Environment

SAP SuccessFactors Recruiting Management

Resolution

The Product Support team neither activate nor deactivate product modules as per requests. The software change requests executed by the Support team are punctual changes that are described on the article 2258199.

As per process, Product Support does not execute the decommissioning of the Recruiting Module.

To have that request fulfilled, the Sales representative, CSM or CEE must be engaged to coordinate with the the provisioning team to disable or decommission RCM module.

See Also

2258199 - Software Change Request for Requisitions and Recruiting Management - RCM

2559782 - RMK Decommissioning Process - Recruiting Marketing

Keywords

activate, Decommissioning, Decommission, RCM, Shut, Down, Deactivate, disable, enable, remove, uncheck, provisioning , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors Recruiting all versions