- There's a request to decommission RCM in their instance.
- License for Recruiting Module has expired/terminated.
SAP SuccessFactors Recruiting Management
The Product Support team neither activate nor deactivate product modules as per requests. The software change requests executed by the Support team are punctual changes that are described on the article 2258199.
As per process, Product Support does not execute the decommissioning of the Recruiting Module.
To have that request fulfilled, the Sales representative, CSM or CEE must be engaged to coordinate with the the provisioning team to disable or decommission RCM module.
2258199 - Software Change Request for Requisitions and Recruiting Management - RCM
2559782 - RMK Decommissioning Process - Recruiting Marketing
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