SAP Knowledge Base Article - Public

2983114 - Receiving error during Termination "A technical error occurred due to security key mismatch"

Symptom

When performing a termination via Take Action you are seeing an error "A Technical Error occurred due to security key mismatch. Please contact your system administrator." 

Environment

SAP SuccessFactors Employee Central 

Reproducing the Issue

  1. Go to Employee Profile
  2. Action > Terminate
  3. Select any date 
  4. When selection the termination reason > error A Technical Error occurred due to security key mismatch. Please contact your system administrator."

Cause

This is related with the b2011 release.

Resolution

Workaround: Disable onChange rules on end-date that are updating non-editable fields on Termination portlet.

A patch fix has been confirmed for 6th November.

Keywords

INC0105712, A Technical Error occurred due to security key mismatch. Please contact your system administrator., job info update, termination, not possible to terminate user, not able to update jobinfo, unable to perform a termination,PTCH-34189
, KBA , LOD-SF-EC-EMP , Employment Information (Employment & Termination Details) , Problem

Product

SAP SuccessFactors HXM Suite 2011