SAP Knowledge Base Article - Public

2983088 - We encountered an unexpected issue when loading this object in SAP Analytics Cloud (SAC)

Symptom

When opening a Story from SAC this error message is displayed on a Summary page:

  • We encountered an unexpected issue when loading this object. Contact technical support.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.20.5

Reproducing the Issue

1. Log into the customer's tenant. 
2. Open the afected story.
3. You may see two "Summary" pages and on the first page the message:"We've encountered an unexpected issue when loading this object. Contact technical support."

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0