SAP Knowledge Base Article - Public

2983050 - Error "Member doesn't exist in hierarchy" - LOD-ANA-PL

Symptom

Below errors happens after running a data action and navigating to a new page in the story:

- The member doesn't exist in hierarchy: member = ...

- The commenting service is currently unavailable

Environment

SAP Analytics Cloud (SAC) 2020.14.25

Reproducing the Issue

1) Open the Story  
2) Go to the page 1
3) Run the Data Action
4) Go to page 2

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, DA, scroll down, story page , KBA , LOD-ANA-PL , Planning , Problem

Product

SAP Analytics Cloud 1.0