SAP Knowledge Base Article - Preview

2982986 - Error with fingerprint=c3e7de46afb963e15921f66f97cdcd47f57363de occurs in Talent Cards after upgrade – 2H 2020

Symptom

When opening users' Talent Card in Presentations, Calibration sessions or feature within Succession Management, an application error occurs:

errorId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, fingerprint=c3e7de46afb963e15921f66f97cdcd47f57363de, timestamp=yyyy-mm-ddTHH:mm:ss.mss+0000, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, fingerprint=c3e7de46afb963e15921f66f97cdcd47f57363de, timestamp=yyyy-mm-ddTHH:mm:ss.mss+0000, and the version information from the current screen) if the issue keeps occurring.


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Environment

  • SAP SuccessFactors Presentations
  • SAP SuccessFactors Succession Management
  • SAP SuccessFactors Calibration

Product

SAP SuccessFactors HXM Suite 2011 ; SAP SuccessFactors Succession & Development 2011

Keywords

fingerprint=c3e7de46afb963e15921f66f97cdcd47f57363de, Talent Card, TC, Succession Management, Presentations, Calibration, Succession Org Chart, SOC, SCM, CAL, PRS, b2011, INC0104929, ECT-152433, PTCH-33920 , KBA , LOD-SF-PRS-TC , Talent Cards , LOD-SF-SCM , Succession Management , LOD-SF-CAL , Calibration Module , Known Error

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