SAP Knowledge Base Article - Preview

2982235 - Required logs to analyze upgrade related issues from AS Java Runtime perspective

Symptom

In the middle of Application Server Java system upgrade with Software Update Manager (SUM) it turns out that the problem is with the AS Java Java runtime, instance startup, deployment etc. You want to know what kind of logs are required to be gathered before opening an incident to SAP Support.


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Environment

  • SAP NetWeaver Application Server Java all versions
  • Software Update Manager

Product

SAP NetWeaver all versions

Keywords

SUM, upgrade, AS Java upgrade , KBA , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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