SAP Knowledge Base Article - Preview

2982189 - Refreshing a Web Intelligence document contains prompts hangs for non-Administrators user in BI launch pad

Symptom

  • Refreshing a Web Intelligence document contains prompts hangs for non-Administrators user in BI launch pad. 
  • It hangs at Refreshing Data dialog and prompt dialog will never come up.
  • Refreshing a Web Intelligence document without prompts works well.
  • Administrators group user can refresh the Web Intelligence document successfully.
  • In Web Intelligence Processing Server trace, the error below is observed:
    com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AVdHJc0LnWdJvVPozhNE.Ak
  • The issue is probably happening after running promotion jobs which migrate user & group with its security settings.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Web Intelligence

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

webi, wid, parameter, param, access, rights, acl, failed, find, object, cuid, AfI3Ujv7EklKrw4vi2TCgpA, AfHzkEDjGvZBughFhdtIIdg, non-admin, admin, webi, 4.0, 4.1, root , folder, 4.2, 4.x, CMS, Console, mode, ACL, Top-Level, Top Level , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , BI-BIP-INV , InfoView, BI launch pad , Problem

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