SAP Knowledge Base Article - Public

2982158 - Unable to update the Termination Reason via Take Action > Employment Details - Employee Central

Symptom

The Termination Reason does not change in the Employment Details portlet when updating it via Take Action > Employment Details. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HXM Suite
  • Employee Central - Employment Information

Reproducing the Issue

  1. Terminate an employee with any Termination Reason (for comparison purposes, the Regret Termination field is being updated as well in this example);

Resolution

The Termination Reason cannot be updated via Take Action > Employment Details by system design. You may use the pencil icon or perform an import to Termination Details to make any corrections that are necessary. Please note that it will not be possible to trigger any workflow when submitting this change.

See Also

2604223 - Unable to Change Termination Date in Termination Details

2509908 - Date field behaviors in Temination portlet

2893421 - You do not see the option to update "Employment Details" through "Take Action"

Keywords

Termination Reason, change, update, edit, terminated employee, take action, employment details, workflow, approved , KBA , LOD-SF-EC-EMP , Employment Information (Employment & Termination Details) , Problem

Product

SAP SuccessFactors HXM Suite all versions