Symptom
The Termination Reason does not change in the Employment Details portlet when updating it via Take Action > Employment Details.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors HXM Suite
- Employee Central - Employment Information
Reproducing the Issue
- Terminate an employee with any Termination Reason (for comparison purposes, the Regret Termination field is being updated as well in this example);
Resolution
The Termination Reason cannot be updated via Take Action > Employment Details by system design. You may use the pencil icon or perform an import to Termination Details to make any corrections that are necessary. Please note that it will not be possible to trigger any workflow when submitting this change.
See Also
2604223 - Unable to Change Termination Date in Termination Details
2509908 - Date field behaviors in Temination portlet
2893421 - You do not see the option to update "Employment Details" through "Take Action"
Keywords
Termination Reason, change, update, edit, terminated employee, take action, employment details, workflow, approved , KBA , LOD-SF-EC-EMP , Employment Information (Employment & Termination Details) , Problem