SAP Knowledge Base Article - Preview

2982006 - What is Support – What is Consulting: Solr (CX Commerce)

Symptom

Need of clarification what constitutes a supportable incident opposed to a Consulting inquiry for Solr (CX Commerce) Solutions. 

And definitions for issues considered as Consulting Inquiries are provided.

For on premise solutions please refer to SAP Note 83020 What is Support – What is Consulting: On Premise solutions.


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Product

SAP Commerce all versions

Keywords

KBA , CEC-COM-CPS-SER , Search , How To

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