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2981633 - SIM - Retrieval of Process instance deta

Symptom

You are trying to access archived BPM in Manage Processes: Process Instances, however you are facing an error after you have packed single archive.

In the default traces you can see the following error:

Exception in getting result from the Mbean method fetchProcessInstanceInfos.[Ljava.lang.StackTraceElement;@1673a6ed
[EXCEPTION]
com.sap.glx.process.exception.TechnicalProcessException: com.sap.glx.arch.pm.query.ArchQueryException:
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerImpl.handleAdvanceQuery(SAP_ITSAMGalaxyProcessManagerImpl.java:357)
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerImpl.fetchProcessInstanceInfo(SAP_ITSAMGalaxyProcessManagerImpl.java:180)
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerWrapper.invoke(SAP_ITSAMGalaxyProcessManagerWrapper.java:414)
...
Caused by: com.sap.glx.arch.query.ArchBaseQueryException: Exception from XML DAS command execution
at com.sap.glx.arch.query.ArchQueryManager.queryXmlContent(ArchQueryManager.java:411)
at sun.reflect.GeneratedMethodAccessor1983.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
...
Caused by: com.sap.glx.arch.commands.ArchCommandException: get returned 403: Forbidden
at com.sap.glx.arch.query.ArchCommandsHelper.propagateBadStatusCode(ArchCommandsHelper.java:398)
at com.sap.glx.arch.query.ArchCommandsHelper.getResource(ArchCommandsHelper.java:252)
at com.sap.glx.arch.query.ArchQueryManager.queryXmlContent(ArchQueryManager.java:399)
... 157 more

When reproducing the issue while capturing a TSHW trace (See Also section), you can see the following error:

403 GETSTREAM: Resource <name of the resource>.xml is packed


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Environment

  • SAP NetWeaver
  • SAP Process Integration
  • SAP NetWeaver Business Process Management

Product

SAP NetWeaver all versions ; SAP Process Integration all versions

Keywords

Archive, Packed, Unpacked, Monitor, 403, 401, Process Integration, PI, Process Orchestration, PO, NetWeaver, XI, AEX, BPM , KBA , BC-BMT-BPM-MON , Process Monitoring , BC-ILM-DAS , XML Data Archiving Service , Problem

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