SAP Knowledge Base Article - Public

2981598 - API for retrieving Sensitive Private Fields Information Failed error in notification or SF User Connector

Symptom

Admin Received a notificaiton or viewed an error in the SF User connector that contained the following information. 

"API for retrieving Sensitive Private Fields Information Failed


Following API is failed while retrieving Sensitive Private Fields Information. Connector Run will go ahead with last updated Sensitive Private Data Fields./rest/basicuser/datamodel/v1/getStandardAndUserInfoSPDFieldsError: org.springframework.security.oauth2.consumer.OAuth2AccessDeniedException: Error requesting access token.ERROR: Exception Occured while Fetching SPD Fields thorugh Bizx REST API"

Environment

SAP SuccessFactors Learning

Cause

This error is displayed due to a new feature that is not enabled on the BizX side. 

Resolution

  • Please Review the following Documentation about Sensitive Data Safeguards
  • While the User Connector - SF reports this as an error, it is incorrectly labeling the issue. A patch to change the message from an error to a warning is tentatively scheduled before 2H 2020 Production release.

Keywords

user, connector, sf, warning, error, 2h, h2, 2020, exception, occured, lms, learning, spd, fields, LRN-92450 , KBA , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Known Error

Product

SAP SuccessFactors Learning 2011