SAP Knowledge Base Article - Public

2981533 - Error accessing assessment exam in legacy LMS administration


When editing or accessing an exam after a search in Learning Administration, receive one of the following errors:

  • A communication error has occurred. Please log in again.
  • Failure: [FaultEvent fault=[RPC Fault faultString="com.plateausystems.elms.util.helper.ElmsUncheckedException : java.lang.NullPointerException: while trying to invoke the method of a null object loaded from local variable 'adminBookmark'" faultCode="Server.Processing" faultDetail="null"] ...


SAP SuccessFactors Learning

Reproducing the Issue

Search for any Assessment Exam and click to access or edit it and receive error.


Due to deprecated flash issue in legacy admin UI.


As flash is being deprecated issue does not occur in new LMS admin UI and no patch will be used to address.

Workaround: Either use new admin UI or you can click OK to disregard the error and continue (noting it may reocurr several times).


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