SAP Knowledge Base Article - Public

2981533 - Error accessing assessment exam in legacy LMS administration

Symptom

When editing or accessing an exam after a search in Learning Administration, receive one of the following errors:

  • A communication error has occurred. Please log in again.
  • Failure: [FaultEvent fault=[RPC Fault faultString="com.plateausystems.elms.util.helper.ElmsUncheckedException : java.lang.NullPointerException: while trying to invoke the method com.plateausystems.elms.bo.adminbookmarks.valueobject.AdminBookmarkVOX.getEntityType() of a null object loaded from local variable 'adminBookmark'" faultCode="Server.Processing" faultDetail="null"] ...

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Search for any Assessment Exam and click to access or edit it and receive error.

Cause

Due to deprecated flash issue in legacy admin UI.

Resolution

As flash is being deprecated issue does not occur in new LMS admin UI and no patch will be used to address.

Workaround: Either use new admin UI or you can click OK to disregard the error and continue (noting it may reocurr several times).

Keywords

sap sf success factors learning lms flash legacy new admin ui assessment exam communication java error adminBookmark , KBA , LOD-SF-LMS-ASB , Assessment Builder , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-LEG , Legacy Learning Issues , LOD-SF-LMS , Learning Management System , Known Error

Product

SAP SuccessFactors Learning 1911 ; SAP SuccessFactors Learning 2005