SAP Knowledge Base Article - Public

2981474 - Using Zoom as a VLS Vendor - 2H 2020 [LMS]

Symptom

The virtual learning service now supports Zoom as a virtual meeting room vendor for both Zoom Meeting and Zoom Webinar.

Environment

SAP SuccessFactors Learning

Resolution

The following information is important to consider when configuring Zoom for use as a virtual meeting room.

  1. Scheduled programs aren’t currently supported.
  2. Instructors must be valid licensed users on the Zoom virtual learning server.
  3. Attendance tracking is only supported if the meeting has Enforce Login enabled. This setting is enabled by default.
  4. A separate attendance record is created in Zoom each time a meeting or webinar is launched. To prevent issues with attendance tracking, don't open and close a session early to practice and don't use the Zoom meeting for post-session collaboration.

Note: Creation of Instructor accounts from LMS for Zoom VLS is currently not supported. If you navigate to People > Instructors > Search for your Instructor > Under VLS Settings
If you enter Account ID and Password and choose "Create New Account" > Apply Changes. This will not work and no instructor account will be created in Zoom.

In order to update the Instructor account, you need to enter the Account ID and Account Password or an already existing instructor in Zoom and choose "Use Existing Account". Hit Apply changes and it would link the provided instructor to their respective Zoom Account.

Further 

Please download the Zoom VLS Configuration from the attachment section of this KBA

Element

Description

connector_class

Don’t modify the connector class unless you’re instructed to do so by SAP SuccessFactors Learning engineering team.

connector_type

The connector type defines whether the connector uses Zoom Meeting or Zoom Webinar for creating and updating sessions on the Zoom application, as permitted by your Zoom account. The default value is meeting. Change the value to webinar as needed.

url_api_address

Don’t modify the URL API address unless you’re instructed to do so by SAP SuccessFactors Learning engineering team.

api_key

The API key, generated using the JWT app type in the Zoom App Marketplace.

password

The API secret, generated using the JWT app type in the Zoom App Marketplace.

See Also

Help Portal - Zoom Configuration Settings

Keywords

Zoom, VLS, b2011, 2H 2020, Learning SuccessFactors, Configuration, Meeting, VLE, XML, file , KBA , LOD-SF-LMS-VLS , Virtual Learning System , How To

Product

SAP SuccessFactors Learning all versions

Attachments

Zoom.zip