Symptom
Which is the flow when a candidate declines to Sign the Forms
Environment
SAP SuccessFactor Onboarding 2.0 - All versions
Resolution
The behavior of the system when the forms are decline by the candidate is the following:
When the candidate Declines to Sign, the personal data collection will be enabled for the new hire to update any information. There will be an email triggered to the signatories as well.
Managers can use the restart functionality to update data in NH Data Review step and then move through signature step again.
MPH will be triggered only after the document flow is complete.
If the System does not have the Personal Data Collection or have it after the Forms Signature, the declining of the forms will have no impact on the flow and the candidate will proceed to the Manage Pending Hire
Keywords
Signature, decline, cancel, mph, PDC, e-signature , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , How To