SAP Knowledge Base Article - Public

2980519 - SSO does not work when opening SAP Analytics Cloud (SAC) story by using link from third party App IQVIA OCE

Symptom

  • SSO does not work when opening SAC story by using link from third party App
  • No problem when opening story on SAC mobile App directly or opening the link on Chrome directly

Environment

  • SAP Analytics Cloud 2020.14
  • SAC Mobile App 2.79.1
  • iOS 14.0.1
  • Third party App IQVIA OCE 8.0.24

Reproducing the Issue

  1.  Create a link URL by following help guide.

https://help.sap.com/viewer/a4406994704e4af5a8559a640b496468/release/en-US

  1. Embed the link in the third party App IQVIA OCE.
  2. Click the URL link to open the story, however SSO does not work, Credentials window pop up and ask for logon data.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also


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Keywords

SSO, mobile, third party, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0