SAP Knowledge Base Article - Preview

2980407 - Deploying SAP Contact Center Online Reports with HTTPS

Symptom

  • You are using SAP Contact Center Online Reporting (standard reports) through Microsoft SQL Reporting Service
  • The reports are accessible when using HTTP protocol, but inaccessible when using HTTPS protocol
  • There is no documentation explaining the exact steps to deploy the Online Reports using HTTPS protocols


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, Online Reporting Standard Reports, secure, https, secure socket layer , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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