SAP Knowledge Base Article - Public

2980354 - Restore relationship between RefCountry and StateCountry - Onboarding 1.0

Symptom

The standard relationship between RefCountry and StateCountry was removed in Onboarding > Settings > Data Lists > Table Mapped.

Environment

SAP Successfactors Onboarding 1.0 - All Versions

Resolution

At present, this relationship can only be restored by SAP Operations team. Support team, please refer to our internal notes.

Please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via Support Incident. In addition, follow the template when creating an incident and provide the needed information below.

  • Subject: KBA 2980354 - Restore relationship between RefCountry and StateCountry
  • Component: LOD-SF-OBD-SCR

Problem Description:

  1. BizX Company ID and Onboarding Account ID
    • [Insert BizX Company ID]
    • [Insert ONB Account ID]
    • [Support Access User]

    Reminder

    • Turnaround time to facilitate the request is 72 hours to 14 days

    Keywords

    refcountry, statecountry, standard, relationship, onboarding, 1.0 , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To

    Product

    SAP SuccessFactors Onboarding all versions