SAP Knowledge Base Article - Public

2979350 - One-Time Password Email Verification (OTP) - Recruiting Management


Update our current email verification to include Verification Code (One-Time Password) functionality.

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SAP SuccessFactors Recruiting Management

Reproducing the Issue

  • Login to Bizx.
  • Go to Manage Recruiting Settings >> Switch Name Disable One-Time Password for Email Verification during Candidate Account Creation 

The switch will be disabled by default means that you will receive the OTP based verification if you don't check the box. This feature will by default be disabled for all the customers.

  • Under Recruiting Email Trigger >> Enable One-Time Password for External Candidate Account Creation.

  • Created an email template , OTP verification and we need to maintain the key [[PASSCODE]] in the email template.

  • Once we create an account, we will be redirected to the following page and the below email is sent to the email account.

  • Once the OTP is verified, your account will be created successfully.


This was a security related concern which has been addressed by engineering team and the fix is implemented in b2011 release.


From b2011 release onwards, environments that have "Use email as external applicant user ID" enabled will have this new feature automatically enabled. This can be disabled afterwards by accessing Manage Recruiting Settings -> and checking the option Disable One-Time Password for Email Verification during Candidate Account Creation.

Preview Launch Date: October 16th, 2020.

Production Launch Date: January 19th, 2021.


OTP, Email, verification, authentication , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To


SAP SuccessFactors Recruiting 2005


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