SAP Knowledge Base Article - Public

2979275 - New Experience for the Home Page [2H 2020]

Symptom

The Latest Home Page is available for testing and use as part of H2 2020 Release. The latest home page is available both on the Web and in our mobile apps, for a more consistent experience across all device. The Latest Home Page can be controlled with role-based permissions this allows you to adopt the latest home page gradually, by rolling it out to one group at a time. We encourage you review information about the latest Home page including prerequisites, current limitations and other important notes before you enable the new Home Page. Outlined in this KBA is an overview of the New Features as part of the Home Page and references to known limitations. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Resolution

New Home Page vs Legacy Home Page:

  • The Nature of Content on the Latest Home Page is Dynamic. Content displaying is dependent on Provisioning/Upgrade Center Features and RBP Permissions.
  • To do's are only available via the to-dos panel in the shell bar for mobile there is a new tab.
  • Admin Control is limited this is by design to minimize the admin tasks to deploy the New Home Page.
  • The following module pages currently show content on the homepage Compensation, including Variable Pay and Spot Awards, Employee Central Payroll, Employee Central Time Off and Time Sheet, Performance and Goals, including Goal Management, Continuous Performance Management, and Continuous Feedback, Onboarding, Recruiting and Learning

Current Limitations for the Latest Home Page:

    Instance Refresh:

    Instance refresh doesn't include cards in the For You Today section (Engagement Cards). When you refresh from Production to Preview/Test, the target instance doesn't show the same cards that you see in Production. Cards are generated in your Preview/Test instance based on activity within that instance, by test users. The same limitation applies to both the self-service Instance Refresh tool and to manual refreshes completed by SAP SuccessFactors. We advise customer to refresh test/preview/staging prior to upgrading to the new home page. 

    Global Assignment/Concurrent Employment:

    The Latest Home Page content does not support usage by people with global assignments or concurrent employments.

    Custom Cards:

    • Business rules are not supported in custom cards this is currently planned for future release more details on Business Rules for custom cards within the Legacy Home Page can be found on SAP Help Configuring Custom Tile Behavior Based on Business Rules . When creating a custom card you will not see the Rule-based On/OFF switch in manage home page when creating custom cards

    • Custom Cards that have visibility based on start date such as onboarding cards, where a card needs to show e.g. 5 days before the new hire’s start date.
    • Some card types are not supported yet, such as third-party content (ServiceNow)

    • For Mobile Custom Card Pop up is not available. 

    To Do's:

    • The Latest Home Page does not provide access to to-do settings it is not possible to manage supplemental to-do's or edit the to-do categories names.
    • Workflow Approval To-Dos & Approvals tiles are not available as part of the latest home page. Product Management Plan to bring todo's approval to-dos ( approval and non approval) to Home Page in future releases. 
    • The todos can be accessed via Shell Bar panel on the Home Page on web & Todo tasks in Mobile are accessed via a new tab see KBA 2979675 - The Latest Home Page where to find To-Do's

    People Analytics Tiles & Dashboards:

    There is no People Analytics content or Youcalc tiles on the Latest Home Page. Access to Report Center is planned for future releases.

    To review more details on the limitations and design change for the latest home page ensure to review the SAP Help Prerequisites, Limitations, and Notes for the Latest Home Page

    Enabling the latest Home Page:

    The latest Home Page is enabled via the upgrade centre. The Upgrade is called the “New Experience for the Home Page”.

    To be able to perform the upgrade you must have manage role-based permissions granted see KBA 2344584 - Access to Role-Based Permission Admin features if this permission is not granted the upgrade option will be disabled as per screenshot below:

    Once Upgrade is completed see Permission required to Manage the Latest Home page listed below : 

    • Admin permission can be found under Administrator Permissions > Manage System Properties> Manage Latest Home Page
    • User Permission can be found under User Permissions > General User Permissions>Access the Latest Home Page

    You can control access to the latest experience with role-based permissions. Only people who you've explicitly given access, see the latest experience. Everyone else sees the legacy experience. That way, you can adopt the latest home page gradually, by rolling it out to one group at a time. Each person can only access one version of the home page administration tool.

    See SAP Help document for more information Enabling the Latest Home Page Experience

    Managing the Latest Home Page:

    Administrators can manage the latest Home Page from Manage Home Page. There is also a toggle option for admins to navigate back to the legacy Home Page to manage updates from there. The Manage Home Page allows you to Manage your Home Page Banner, Surveys and Organizational Updates and Import Custom Tiles from the Legacy Home Page. See SAP Help document for more information Latest Home Page Experience for Administrators

    The latest home page includes:

    • A welcome banner that reflects your organization's brand. Welcome Banner can be managed from Manage Home Page > Edit Banner Image. There is 2 separate image uploaders one for Landscape and one for portrait with only one check box for “Use default banner image which applies to both landscape and portrait images. Note that this is not the same image as the PP3. See SAP Help document for more information Changing the Banner Image on the Latest Home Page


    • A Quick Actions section where you can complete your most frequent or important actions.Quick actions intend to allow users to perform a quick task without navigating away from the Home Page. Quick Actions are driven by company features in provisioning/Upgrade Center Features. A error message will appear if you do not have permission for a quick action/access tile,  as a administrator you cannot control which quick actions tile shows up or not on the Latest Home Page. 


    • A For You Today section with content that's dynamically generated just for you.For you today sections contain Engagement Cards which provides the most required information necessary to perform a task. You can navigate to an application page from Home Page. To navigate to a module page user clicks on a specific page link. Engagement Cards are Dynamic and no two users will see the same cards. More details on Engagement cards can be found on KBA 2979181 - Engagement Cards & Quick Actions on The Latest Home Page


    • An Organizational Updates section with custom content for your organization. Organizational Updates contain custom cards very similar to existing custom tile experience. Here you can create custom content and employee engagement surveys with Qualtrics from the Manage Home Page for the New Home Page. Unlike legacy custom tiles, you can't select the "type" of custom cards. There aren't any "static" cards that display icons. All custom cards require an image instead. Custom Tiles from the Legacy Home Page can be imported to the Latest Home Page. More details on Organizational Updates can be found on SAP Help Creating Custom Cards for the Latest Home Page

    FAQ (Frequently Asked Questions)

    1. Can the Latest Home Page be rolled out to a selected group within a company?                                                                                                                                                                                                                                 
      • Yes, The Latest Home Page can be controlled with role-based permissions this allows you to adopt the latest home page gradually, by rolling it out to one group at a time, see sap help guide for enabling the latest home page experience.

    2. Is the latest Home Page available for both Web and Mobile?
      • Yes, the latest Home Page is available for both Web and Mobile. B2011, some Engagement Cards are not available for mobile users at present, additional engagement cards will be added in future releases see KBA for further details 2979181 - Engagement Cards & Quick Actions on The Latest Home Page.

    3. Can the content on the Latest Home Page be customized?
      • The nature of content is dynamic, content displaying is dependent on provisioning/upgrade centre features and role-based permissions. Cards are generated based on activity within the instance, by the end user and tailored for the end user (besides custom cards).

    4. B2011, the Latest Home Page doesn’t support usage with global assignment or concurrent employments. Does this mean that if an instance has enabled global assignment or concurrent employment the home page cannot be enabled?
      • No, it just means that any content that may be relevant for secondary job or global assignment will not be available, the latest home Page can be enabled. GA/CE support is planned in 1H2021 release.

    5. B2011, Workflow approval tasks aren’t shown. Is there an alternative way for manager and HR admins to keep track of employee central actions which need to be performed?
      • To-Dos are available on the To-Dos side panel accessible from the shell bar/header on the Reimagined Home Page. We are currently reimagining To-Do tiles as To-Dos cards, and they will be available in future releases.

    6. Where can an enhancement/suggestion or idea for the latest home page be submitted?
      • Product improvements/enhancements should be submitted using the influence tool see KBA how to submit an influence idea 2090228 - How to Submit Ideas for SAP SuccessFactors Products.
        All additional features/ enhancements will be documented within the SAP Help portal about the latest home page, as they become available, general questions can be posted on the community visit the SAP SuccessFactors Community
          
    7. Is Learning admin quick access tile available as part of the Latest Home Page?
      • The Learning admin quick access tile will be available in upcoming releases.

    8. Is it possible to control what quick actions appear on the Latest Home Page or can custom quick actions tiles be created as part of the current design?
      • For b2011, an admin cannot control which quick actions tile shows up or not on the home page and they also cannot create any custom quick actions tile. Quick actions are driven by features enabled via provisioning/upgrade center and role based permissions. 

    9. How is the personalized greeting driven as seen in the greeting banner on the Latest Home Page?
      • The personalized greeting seen by the user in the banner is driven by the user's time zone i.e. the time from the browser session the user is in.

    10. Is it possible to disable the Header Section of the Latest Home Page?
      • No, it is not possible to disable the header section.

    11. Can the latest Home Page upgrade be undone after 30 days?
      • No, it is not possible to undo the upgrade once the 30-day timeframe has elapsed via the upgrade centre.  Permissions can be removed from users so the Latest Home Page is not visible in the UI see steps in Question 1 of the FAQ section.

    12. My Team Tile and Nudge are not seen on the Latest Home Page. Will this functionally be added for future releases?
      • Currently Product Management are in the process of reimagining the manager's experience on the new Home Page, which will pick up some of the elements of the "My team" experience currently available on HP3. Product Management are considering the nudging function in this process as well. Any further details will become available in future releases and sap help guide will be kept updated.

    13. Can the design of the Latest Home Page be customized?
      • No, only custom cards and banner image can be customized. At this time the latest home page doesn't reflect theme settings in custom themes this is planned for future releases. 

    14. When is the timeframe for replacement of the Legacy Home Page Experience?
    15. To-dos can be accessed via the shell bar panel on the Latest Home Page. Will the latest home page provide access to to-do settings and to-do cards?
      • Product Management plan to delver to-do cards in future releases planned delivery is b2105.

    16. Will onboarding 1.0 be supported in future releases?
      • Product Management are working on enabling Onboarding 1.0 via the new Home Page and the new experience will be available in future releases planned delivery is b2105.

    17. Where can I find the complete list of known limitations and design note changes for the Latest Home Page?
      • The guiding principles for the latest Home Page design are efficiency(ability to complete tasks and actions from the context of the home page without having to navigate away), discoverability (content that matters for career, growth, and supports execution of business goals), and individualization (recommendations and other content based on end users’ needs) and therefore more and more content will be dynamic and tailored for end users, you can find design changes available in the sap help Guide under Prerequisites, Limitations, and Notes for the Latest Home Page.  

    18. What is the equivalent of the "What's New" card in the mobile app in the browser version?
      • The "What's new" card in mobile is the equivalent of the "Organizational Updates" in the Web (browser)?

    Administration Documents:


    See Also

    2971340 - Second Half Release 2020 - Platform Release Information FAQ

    2859791 - SAP Fiori Standards Applied to Page Header

    2979181 - Engagement Cards on The Latest Home Page

    2988059 - The Latest Home Page Limit to custom cards that can be displayed

    2988051 - The Latest Home Page Upgrade option is greyed out

    3010659 - [The Latest Home Page ] Error "Fail to save the custom card, please try again later." displayed when creating a custom card from manage home page

    Keywords

    b2011 Home Page Successfactors PLT New Look Experience Platform Homepage , Reimagined Home Page , Latest Home Page , v4 , Limitations , custom cards , manage home page , the latest home page , engagement cards  , KBA , LOD-SF-PLT-HOM , Home Page , How To

    Product

    SAP SuccessFactors HXM Suite 2011