SAP Knowledge Base Article - Public

2978901 - Password reset for group of users [2H 2020]

Symptom

Starting b2011 release, under Resetting User Passwords page, Admin can now see the number of users count selected as per filter criteria and confirm Reset Password for Group of users selected. 

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Environment

SAP SuccessFactors HXM Core

Reproducing the Issue

Before b2011 release

  1. Go to Admin Center -> Reset User Passwords -> Reset group of users passwords.
  2. Select the search filter of groups
  3. Click Reset Users passwords button and below alert would popup up for Admin to confirm Password reset for selected group of users

         

Resolution

Starting b2011 release, An enhancement has been done for Admins to find user count as per selected filter criteria while resetting Password for group of users and then confirm submission of same clicking Reset Now -> Reset

  1. Go to Admin Center -> Reset User Passwords -> Reset group of users passwords.
  2. Select the search filter of groups
  3. Click Search Users
  4. Pop up appears as below showing user count as per selected filter criteria.
  5. Check if users count seems to be correct and Click Reset Now to proceed with Password reset
  6. Below pop up appears for Admin to reconfirm -> Click Reset and submit password reset for selected group of users. 

  

See Also

2628823 - Resetting User passwords

2088527 - How to reset user's passwords in SuccessFactors

Keywords

Password, reset, admin, email, username, reset password permissions, e-mail, update, policy, account locked, SF, success factors, PLT, Platform , KBA , sf admin 101 , sf passwords , LOD-SF-PLT-MNG , Manage user Issues , How To, Group of users, b2011, 2H 2020 , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , Product Enhancement

Product

SAP SuccessFactors HXM Suite 2011

Attachments

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