SAP Knowledge Base Article - Public

2978529 - User cannot share a dashboard from Report Center

Symptom

Share action is greyed out for some Dashboards in Report Center.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite
Dashboard
Report Center

Reproducing the Issue

  1. From Home drop down menu, select Reporting
  2. Search for the dashboard you want to share
  3. Click on the actions icon and try to share the dashboard> Share option is greyed out

Cause

This is an expected behavior for standard dashboards.

Standard dashboards can only be shared via RBP under "Analytics Tiles and Dashboards" section, hence the share action is greyed out in Report Center.

Resolution

User must grant dashboard permission via RBP.

See KBA 2702137 - How to share standard Dashboards, which shows in detail how to perform this.

You can identify and confirm if a dashboard is of standard type by going to Manage Dashboards> Manage Standard Dashboards and YouCalc Files. Under Product column, the value shows as 'Dashboard' and under Type column> 'Standard'.

See Also

2539543 - How to control Dashboards / Tiles access?

2702158 - How to share custom Dashboards

Keywords

share dashboards , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HXM Core 2005

Attachments

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