SAP Knowledge Base Article - Preview

2978346 - How to check if e-mails are sent from Identity Authentication Service

Symptom

IAS end-users state that they don't receive e-mails from IAS for various actions like account activation (when a new user account is created in IAS) and password reset. There is a need to troubleshoot if the e-mails are actually sent from IAS to determine if the issue is with IAS or the e-mail server.


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Environment

SAP Cloud Platform Identity Authentication Service

Product

Identity Authentication 1.0 ; SAP Cloud Platform all versions

Keywords

KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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