SAP Knowledge Base Article - Preview

2978346 - How to check if emails are sent from Identity Authentication Service

Symptom

IAS end users state that they don't receive emails from IAS for various actions like account activation(when a new user account is created in IAS) and password reset. You would like to troubleshoot if the emails are actually sent from IAS to determine if the issue is with IAS or the email server.


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Environment

SAP Cloud Platform Identity Authentication Service

Product

SAP Cloud Platform all versions

Keywords

KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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