SAP Knowledge Base Article - Public

2977768 - Resume Parsing - Overwrite Profile or Keep Current Profile on upload of resume

Symptom

Overwrite profile dialogue box does not appear on first resume upload, but appears on every update after.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

When resume parsing is enabled, the below Overwrite Profile message does not appear on first upload of the resume to the candidate profile. It appears however on every update made after.

You will be given the option to parse the new information from your newly uploaded resume to overwrite the existing profile data or upload it without it parsing any info and keep the current profile.

Resume upload.jpg

Resolution

This is because the first step in creating your profile is to upload your cv as stated in the dialogue box upon first upload of the resume.

first upload.jpg

Keywords

resume parsing, upload, dialogue box, overwrite profile, keep existing , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions