SAP Knowledge Base Article - Public

2977228 - Variable Filter selection screen closes after scrolling in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

When attempting to change a Variable Filter (Page Filter) after clicking the "Enter Member ID" option and opening the "Select Member for <Variable>" screen, after scrolling using the cursor, the menu is automatically closed unexpectedly, without clicking the Cancel or OK options in SAP Analytics Cloud (SAC):

  • Scrolling causes "Set Member for <Variable / Filter>" menu to close prematurely

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.23

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Open a Story with a Variable Filter (Page Filter) for Period
  3. Click this filter and click "Enter Member ID" where the "Select Member for Period" screen will appear
  4. Attempt to scroll through the values and observe that after scrolling with the cursor, the menu closes unexpectedly

Cause

This issue is currently under investigation by development.

Resolution

Workaround: Issue does not seem to persist when scrolling using the mouse wheel

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud 1.0