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2976918 - XSA upgrade fails - hangs during the upgrade

Symptom

  • While attempting to upgrade the XSA system 1.0.99 to 1.0.128, the system seems to hang.  The log shows:

23:18:19.455 - INFO: Output line 9: STARTING UPDATE FROM v1.0.99.13607 to v1.0.128.450
23:18:19.455 - INFO: Output line 10: #######################################################
23:18:19.599 - INFO: Output line 11: [00] Step: Check preconditions
23:18:20.952 - INFO: Output line 12: [00] Precondition 'hdbnsutil tool' fulfilled
23:18:21.056 - INFO: Output line 13: [00] Precondition 'Check XSA admin user' fulfilled
23:18:21.056 - INFO: Output line 14: [01] Step: Check the cpp runtime version
23:18:21.072 - INFO: Output line 15: [01] Checking mdcdispatcher availability
23:18:21.132 - INFO: Output line 16: [01] Detected hdbmdcdispatcher executable version: 3
23:18:21.132 - INFO: Output line 17: [01] Operating system user switching method: mdcdispatcher
23:18:21.185 - INFO: Output line 18: [01] Node version check as user 'mrsxsa' returned version: [v10.19.0]
23:18:21.230 - INFO: Output line 19: [01] Node version check as user 'sapmrsxsa' returned version: [v10.19.0]
23:18:21.230 - INFO: Output line 20: [02] Step: Wait for database to become available
23:18:22.620 - INFO: Output line 21: [03] Step: UAA broker configuration
23:18:22.621 - INFO: Output line 22: [03] Reconfiguring UAA services as requested by SSFS parameter 'UAA_CONNECTIVITY'...
23:18:27.014 - INFO: Output line 23: [03] Clear passwords for oauth clients ('xs', 'sap_sb') from SYS_XS_UAA.OAUTH_CLIENT_DETAILS
23:18:28.424 - INFO: Output line 24: [03] Restarting service 'xsuaaserver'

  • Just hangs at that point, never completing the upgrade.
  • Tried several times to restart - same issue.
  • Added logging:

    -XtraceSpawn (187)
    -XtraceSpawnArguments (189)
    -XtraceSpawnEnvironment (190)

     and enable/finish with -1

    Checking XSA installation: OK
    Checking password configuration for databases: OK
    Checking technical XSA database users: OK
    Checking operating system user setup (space users): FAILED
    ERROR: Wrong group of the hdbmdcdispatcher executable. Got "mrsadm", expected "sapsys". You can fix this by executing "chown root:sapsys/shared/MRS/exe/linuxx86_64/HDB_2.00.050.00.1592305219_7.../mdc/hdbmdcdispatcher" as root user.
    File system: Checking realpath performance: OK
    HANA: Checking INI parameter configuration: OK
    Checking trust configuration between databases and UAA: OK
    HANA: Checking BLOB download rate: OK
    File system: Checking write performance: OK
    Logs written to file: file


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Environment

  • XSA version 
  • HANA 2.0

Product

SAP HANA, platform edition 2.0

Keywords

KBA , BC-XS-RT , OP Runtime / XS Controller , HAN-DB , SAP HANA Database , How To

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