SAP Knowledge Base Article - Preview

2976880 - Cannot open any report in EPM Add-in after installing Microsoft updates - BPC NW

Symptom

  • When trying to open a report template from the server folder in EPM Add-in, Excel closes without any error.
  • On client machines with Windows 10 version 1909, the issue occurs after installing Microsoft update KB4576484.
  • On client machines with Windows 10 version 2004, the issue occurs after installing Microsoft update KB4570721 or KB4576478


Read more...

Environment

  • SAP Business Planning and Consolidation 10.X, version for NetWeaver
  • SAP Business Planning and Consolidation 11.X, version for NetWeaver
  • EPM Add-in for Microsoft Office
  • Microsoft Office 365
  • Microsoft Excel 2016

Product

SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA

Keywords

Windows updates, Excel crash, KB4576484, KB4576947, KB4570721, KB4576945, WCF, , KBA , epm add-in client issue with bpc system , EPM-XLS , EPM Excel Client , EPM-BPC-NW , NetWeaver Version , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.