SAP Knowledge Base Article - Public

2976825 - Error While Posting a Manual Clearing: 'Clearing amount must not be zero'

Symptom

You are trying to post a Manual Clearing and system raises the error message 'Clearing amount must not be zero'.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Go to the Customer Accounts view.
  3. Open the Customer Account ID.
  4. Open the relevant Clearing ID.
  5. Press View All.

The Clearing Status is Proposed and the mentioned error message is raised.

Cause

This error usually happens when one of the documents being cleared has an Applied Net Amount 0,00 which is not allowed.

Case 1: The Amount was maintained manually as zero.

Case 2: System is not able to calculate the Applied Net Amount because there is no Exchange Rate between the Currency of the Document ID YYY and the Currency of the Clearing.

YYY - Document ID.

Resolution

Case 1: In case the Amount was entered manually as 0,00, it is required to maintain an Applied Net Amount different than 0,00 (zero).

Case 2: If the system cannot complete the calculation due to missing Exchange Rate, you need to maintain a valid Exchange Rate in General Ledger -> Edit Exchange Rate.

Keywords

Manual Clearing, Invoice, Payment, Document, Net Applied Amount. , KBA , manual clearing , clearing , amount , zero , SRD-FIN-ACR , Receivables , How To

Product

SAP Business ByDesign all versions