SAP Knowledge Base Article - Public

2976499 - Unable to open Payroll related applications in Employee Central

Symptom

Using Employee Central, you navigate to any payroll related application (for example, Pay statement, Mash-up applications, Complete Payroll Tasks, Payroll Information page, etc) but application is not opened as expected.
A possible sympton could be that a blank page is displayed:
blank page.jpg

Environment

  • Employee Central
  • Employee Central Payroll
  • ERP OnPrem

Reproducing the Issue

  1. Logon to Employee Central
  2. Search an employee and open Employee File
  3. Navigate to any Payroll Information application in case of onPrem backend systems.
  4. Application isn´t working correctly. A blank page might be opened instead of requested application.

Cause

Third Party Cookies are locked on your browser.

Resolution

Third Parties Cookies shouldn´t be locked to get any payroll related application correctly displayed.
Please open your browser settings and allow Third Party Cookies.

Keywords

KBA , LOD-EC-GCP-PY-PST , EC Payroll Pay Statement , LOD-EC-INT-UI , UI Integration with ERP On Premise , Problem

Product

SAP SuccessFactors HXM Core 2005