SAP Knowledge Base Article - Preview

2975978 - SAP Universal ID will not allow login with a personal email address

Symptom

  • SAP Universal ID does not allow login with personal email address
  • Can only log in with SAP Universal ID with S-User ID and Universal ID password
  • Can only log in with SAP Universal ID with work email and Universal ID password
  • Login issues using personal email address


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Environment

  • SAP Universal ID
  • SAP for Me
  • SAP ONE Support Launchpad

Keywords

KBA , XX-SER-UID , SAP Universal ID , Problem

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