SAP Knowledge Base Article - Preview

2975890 - Candidate's response is neither received nor captured in Message Center – Recruiting Management

Symptom

When candidates reply to an email that was sent through Message Center, if the email address they are replying to is not in the same format as it was sent out from our servers (capital letters do not appear and reply-to email is all in lowercase), the response is lost.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

Message Center; RCM-77103 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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