SAP Knowledge Base Article - Preview

2974950 - "Failed to get the document information (LO 26315) Universe not found (LO 26315)'" error appears when creating a Live Office document based on a unx universe for SSL enabled environments.

Symptom

  • The error "Failed to get the document information (LO 26315) Universe not found (LO 26315)'" appears when creating a Live Office document based on a universe
  • Issue appears for SSL based web service Lie office connectivity


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Live Office

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

LiveOffice, refresh, create, Excel, PowerPoint, Word, secured, restful, web service, LO, IDT , KBA , BI-BIP-LO , Live Office , Problem

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