SAP Knowledge Base Article - Public

2974730 - Error During Creation of New Labels for Sales Kit

Symptom

You would like to create New Labels for Sales Kit KIT1(where KIT1 is the Sales Kit ID).

 However you encounter the below errors:

  • Action failed
  • Creating labels for sales kit not permitted
  • Save failed

Environment

SAP  Business ByDesign

Reproducing the Issue

1. Go to Outbound Logistics
2. Go to Outbound Deliveries view
3. Find Outbound Delivery OD1(where OD1 is the Outbound Delivery corresponding to Sales Kit KIT1)
4. Click on New Labels
5. In the following Labels screen click on Save
Error occurs.

Cause

It is not possible to print the sales kit header.

Resolution

This is expected behavior.

To print Labels for the sales kit items, remove the kit header row and then select the product and Save and Close.
This will generate the label for the product.

Keywords

Sales Kit, Sales Kit Header, New Labels, Outbound Deliveries, Print , KBA , sales kit header , sales kit , new labels , outbound deliveries , print , AP-ODP-OD , Outbound Delivery , How To

Product

SAP Business ByDesign all versions