You are unable to set delegates for a user. An error occurred. Error: Instance with the same key (<EMPLOYEE_UUID>XXX</EMPLOYEE_UUID><ORIGIN_TYPE_CODE/>) already exists (where XXX is the UUID).
SAP Cloud for Customer
Reproducing the Issue
- Go to Administrator work center
- Click on Delegates view
- Click on +
- Enter start date
- Enterend date
- Search for user
The backend BO validates that a origin type code is set for a substitution. If it is not set, the observed issue occurs during creation of a delegation for an employee and the error occurs.
Please open an incident and approve backend correction.
Unable to set delegate, not working, , KBA , LOD-CRM-EMP-DLG , Employee Delegation , Problem